一、改善前来料退货流程                                                
操作明细                                        
1 采购通知仓管员退货                                        
2 仓库将待退物料打包                                        
3 仓库开具《退货单》并给采购和品质签字                                        
4 采购签完字，撕掉最上面一份                                        
5 供应商将待退物料取回或者快递回给供应商                                        
6 仓管员登记做账                                        
存在不良因素                                                
1 品质与采购所诉意见不一致，要重新拆开   处理                                     
2 采购通知退货为马上处理，没有缓冲时间                                        
3 退货没有书面证明                                        
4 供应商不退货是不写明所补的采购订单号                                        
                                                
二、改善后来料退货流程                                                
操作明细                                        
1 品质开具退货通知单                                        
2 仓库根据通知单将待退物料打包并开具退货单                                        
3 供应商将待退物料取回或快递回给供应商                                        
4 仓管员登记做账                                        
优化事项                                                
1 通知单必须包含退货原因，待退物料产品名称，数量，批次                                        
以及采购订单号，须有采购，品质以及PMC签字                                                
2 采购需将供应商相关信息以及退货方式交给相关仓管人员                                        
3 快递退货需在退货单写上快递单号                                    
4 仓管员将待退物料在退货通知单下达4小时内处理                                        
5 退货单一式联叁，采购，财务，仓库各一联